Privacy policy

Last updated: January 27, 2026

US Privacy Notice: US consumers (including California residents) can opt out of the sale or sharing of personal information for cross-context behavioral advertising by visiting our Do Not Sell or Share My Personal Information page.

OhMy.art operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). OhMy.art is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@ohmy.art or contact us at Evagora Pallikaridi 38, Paphos, 8010, CY For the purpose of applicable data protection laws, we are the data controller of your personal information.

US / California Privacy Notice (CCPA/CPRA)

This section applies to consumers who reside in the United States, including California, and describes our practices under applicable US state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”). This section supplements the rest of this Privacy Policy.

1) Categories of Personal Information Collected

In the last 12 months, depending on how you interact with the Services, we may have collected the following categories of personal information:

• Identifiers & Contact Details (e.g., name, email address, phone number, billing/shipping address)
• Commercial Information (e.g., products viewed, cart activity, purchases, returns, exchanges)
• Payment Information (e.g., payment card details and confirmation data processed by our payment providers)
• Account Information (e.g., username, password, preferences/settings)
• Customer Support & Communications (e.g., messages you send to us)
• Internet/Network & Device Information (e.g., IP address, device/browser data, cookie identifiers)
• Usage Information (e.g., interactions with and navigation of the Services)
• User Content / Uploaded Images (e.g., photos you upload to create artwork in our live editor)
• Inferences (e.g., product interests inferred from browsing and purchase activity)

2) Photo Uploads and AI-Based Processing (Live Editor)

When you use our live editor, you may upload a photo (“User Content”) to generate an artwork. We process this User Content to provide the requested Services (for example, to transform your photo into an artwork style). This processing may be performed using Google Cloud services, including Firebase and Cloud Storage, and generative AI capabilities (e.g., Gemini) acting as our service providers/processors.

• Purpose: to generate the artwork you request, store and deliver the resulting files, provide customer support, and help maintain the security and integrity of our Services.
• What we do not do: we do not use your uploaded photos to identify you (e.g., for facial recognition) and we do not sell your uploaded photos.
• Where it may be processed: your User Content may be processed and stored on cloud infrastructure outside your state or country, subject to the transfer terms described elsewhere in this Privacy Policy.

3) Purposes for Collection and Use

We collect and use personal information for the business and commercial purposes described in this Privacy Policy, including: providing and improving the Services; processing payments and fulfilling orders; operating the live editor; generating artworks from uploaded photos; customer support; security and fraud prevention; marketing and advertising (if enabled); and legal compliance.

4) Disclosures of Personal Information (Business Purposes)

In the last 12 months, we may have disclosed the categories of personal information listed above to the following categories of recipients for business purposes:

• Shopify (as our ecommerce platform provider) and apps you enable in connection with checkout/store functionality
• Payments providers (to process transactions and prevent fraud)
• Cloud infrastructure and IT providers (e.g., hosting, databases, storage)
• Google Cloud services (including Firebase/Cloud Storage and AI processing such as Gemini) to provide the live editor and generate artwork
• Analytics providers (to understand site performance and usage, if enabled)
• Fulfillment and shipping partners (if you purchase physical products)
• Customer support tools (to handle inquiries and service requests)
• Professional advisors and authorities (legal/compliance, and law enforcement when required)

5) Sale / Sharing for Cross-Context Behavioral Advertising (Opt-Out)

We do not sell personal information for money. However, depending on which marketing/advertising features are enabled, we may “share” personal information (as defined by the CCPA/CPRA) with advertising partners for cross-context behavioral advertising (for example, showing ads based on your activity across different websites and services).

How to opt out: Use the “Do not sell or share my personal information” option/link available on our website (if provided), and/or enable the Global Privacy Control (GPC) in your browser. Where required, we treat a GPC signal as an opt-out request for that browser/device and, if we can associate it with your account, for your account as well.

6) Sensitive Personal Information and the Right to Limit

Depending on your use of the Services, we may collect and process “Sensitive Personal Information” as defined by applicable law (for example, account login information and certain payment-related data). We use Sensitive Personal Information only as necessary to provide the Services (e.g., account access, order processing, fraud prevention, security) and do not use it to infer characteristics about you. Where applicable, you may request that we limit the use and disclosure of Sensitive Personal Information to what is necessary to perform the Services.

7) Your US/California Privacy Rights

Subject to applicable exceptions, you may have the following rights:

• Right to Know / Access: request information about the personal information we collected, used, disclosed, and (if applicable) sold/shared.
• Right to Delete: request deletion of personal information we collected from you.
• Right to Correct: request correction of inaccurate personal information.
• Right to Opt Out: opt out of the sale and/or sharing of personal information for cross-context behavioral advertising.
• Right to Limit: request that we limit use and disclosure of Sensitive Personal Information to what is necessary to provide the Services.

We will not discriminate against you for exercising any of these rights.

8) Data Retention (US Notice)

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods are:

Category	Typical retention	Why
Orders & transaction records (incl. invoices)	10 years	Tax/accounting and legal compliance
Uploaded photos and generated artworks (live editor files)	30 days if no order is placed; if an order is placed, retained for as long as necessary to support reorders and customer support, unless you request deletion.	Provide the Service, re-download/support, security and fraud prevention
Account information	While your account is active + up to 24 months after closure/inactivity	Account administration, security, support
Customer support communications	For as long as necessary to provide customer support and maintain business records, unless you request deletion and we are not required or permitted to retain it by law (e.g., for disputes, fraud prevention, or legal compliance)	Resolve issues, maintain records
Marketing preferences / suppression lists	Until you unsubscribe	Compliance and honoring opt-outs
Device/usage and analytics data	up to 14 months	Performance measurement and security

We may retain certain information longer where required or permitted by law, or for security and fraud prevention.

We periodically review stored data and may delete or de-identify information when it is no longer reasonably necessary for the purposes described in this Privacy Policy, unless we are required to retain it by law.

9) Cookies and Tracking Technologies

We and our partners/service providers use cookies, pixels, SDKs, and similar technologies to operate the Services, remember preferences, perform analytics, help prevent fraud, and (if enabled) provide advertising and measure marketing performance. The types of cookies/trackers may include:

• Strictly Necessary (required for site functionality, checkout, security)
• Functional (preferences, localization)
• Analytics (site usage measurement, performance)
• Advertising (only if enabled; targeted ads and attribution)

A detailed list of cookies and tracking technologies used on our website is available here: Cookie List. You can manage cookie preferences via our cookie banner/settings, and through your browser controls.

10) How to Exercise Your US/California Rights (Dedicated Contact)

To exercise your US/California privacy rights, please contact us using the dedicated channel below:

• Email: support@ohmy.art (please use the subject line “US Privacy Request”)
• Postal address: Evagora Pallikaridi 38, Paphos, 8010, CY

We may need to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, subject to verification and proof of authorization. We will respond within the time required by applicable law.